Health care employees routinely feel tremendous stress with the demands and pressure of the health care system. Conflict within a health care organization can affect patient relationships, risk management, and liability — not to mention how stress and conflict impacts patient safety and the overall quality of care.
Being able to assess the impact of stress [...]
Archive for November, 2007
Health care conflict resolution
Posted in 1, tagged Anger Management, Conflict Resolution, Physician Anger on November 20, 2007 | Leave a Comment »
Divorce can be overwhelming
Posted in 1, tagged Anger Management, Conflict Resolution, Divorce on November 19, 2007 | Leave a Comment »
Divorce can be overwhelming, especially when children are involved. Having a respectful working relationship during and after the divorce process requires you to communicate calmly when stakes are high. Learning these particular skills is critical to a peaceful resolution and in lessening the impact of divorce on children. Developing open communication skills is imperative to [...]
Are you an EI dummy?
Posted in Uncategorized, tagged Anger Management on November 18, 2007 | Leave a Comment »
You are no dummy, because everybody can fully access and use their emotional intelligence (EI).
EI is the ability to understand and know how you feel and think. When you know how you feel and think, then you are able to handle conflicts and anger.
Developing the ability to sense someone else’s feelings and being able to [...]
